Technical Support

Technical Support: Fundamental To Our Program
With our 240 years of accumulated knowledge and service experience, we provide technical and phone support to our regular customers that is quite simply the best in the business. Our sophisticated service and equipment tracking software allows us to access the very latest records on your equipment in no more time than it takes to boot up a laptop computer. ProPump technicians are on-call after hours, on weekends, and holidays to assist with problems which always seem to occur at the worst possible time. No matter whether to help you with an over-the-phone diagnosis of relay failure or power problem, or if we need to roll a truck to fix something more difficult, ProPump & Controls understands that your needs don’t conform to a 5-day, 8 hour/day schedule.